The above is the video of recent i-City KFC incident where a customer got punched in the face by KFC's employee.
For KFC, this is not the first time a Negative video about KFC gone viral in Youtube. The previous being a video of a KFC employee adding "Nasty" into the food. (The second video is about this incident) This looks bad. Although both these videos are unlikely to cause so much as a dent in their financial report. It really spoils KFC's image as a family place. McDonald on the other hand is currently way better the place than KFC.